No Connection to Server

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If you get the message "No connection to Server" when you try to use TM, then TM is unable to contact the TMbot.net server.

Troubleshooting

  • First of all, verify that you are able to connect to the internet.
  • Check if you have the latest version (the current version number can always be seen at our download page
  • Read our Twitter page - as quickly as we notice that a service is down, we post it there. (Since it is independent from the site, it is not affected by crashes.
  • See if you yourself can connect to TMbot through your browser
  • If you are using a security/antivirus/firewall software on your computer, for example ZoneAlarm, Norton, NOD32, then it might be preventing TM from connecting to the internet, try disabling them and retest
  • If you are using a proxy, you may have to enter the details in the Proxy settings in TMbot

After troubleshooting, you still have the same problem, contact the HelpDesk

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